Privacy policy


FASTON-INDUSTRIES, aware of the importance of laws governing privacy and data protection, is committed to safeguarding the security, accuracy, integrity, and confidentiality of personal data provided by its customers and users, and to act responsibly and transparently. The purpose of this privacy policy (hereinafter referred to as the "Policy") is to explain how FASTON-INDUSTRIES collects, uses, and protects user data on www.faston-industries.com. FASTON-INDUSTRIES has endeavored to make this privacy policy as simple and understandable as possible. FASTON-INDUSTRIES is aware that privacy is important to users; therefore, it encourages them to read this Policy and to contact FASTON-INDUSTRIES with any questions.

This Policy does not govern the data processing activities of other companies and organizations that advertise FASTON-INDUSTRIES services and/or products and may use cookies, web beacons, and other technologies to deliver and display relevant advertising.

user information

FASTON-INDUSTRIES is the data controller (hereinafter referred to as the CONTROLLER) of the user's personal data and, as the CONTROLLER, wants to inform the user that their personal data will be processed in accordance with the laws governing the protection of personal data and Regulation (EU) 2016/679 of April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR). Therefore, FASTON-INDUSTRIES intends to explain to the user how the personal data concerning them are collected and used:

What information does FASTON-INDUSTRIES collect?


FASTON-INDUSTRIES collects personal data such as name, surname, telephone number, postal address, and email address of the user. Additionally, FASTON-INDUSTRIES collects information automatically sent by the user's browser whenever the user visits one of its web pages; this information is collected to analyze and improve the user's browsing experience and the overall quality of the services offered by FASTON-INDUSTRIES. For more information, please refer to FASTON-INDUSTRIES' cookie policy.

Why does FASTON-INDUSTRIES process personal data?

FASTON-INDUSTRIES uses the data to manage business relationships with users of the website. The data provided by the user is processed for the following purposes:If the user consents to the processing of their data as explained in this Policy, FASTON-INDUSTRIES will use it to send them advertising and marketing communications via email, SMS, MMS, social media, or any other electronic or physical means currently or in the future available. Such advertising or marketing communications will always be related to the products and services of FASTON-INDUSTRIES or those of its partners or suppliers and will be managed by the CONTROLLER. The data will also be used for statistical studies. The user's personal data will also be used to manage orders and requests and to respond to inquiries or questions submitted by users who have used one of the available contact methods. To understand the user's preferences and build user profiles in order to personalize FASTON-INDUSTRIES' services and products and/or to be more efficient.

How long does FASTON-INDUSTRIES keep user data?

The user's data will be kept for as long as necessary to process it for purposes arising from a legitimate interest. When the data is no longer needed for this purpose, it will be deleted using the necessary security measures to ensure the total destruction of the data. Additionally, FASTON-INDUSTRIES will retain the user's data for the period established by law in order to fulfill its legal obligations.

Lawfulness of processing personal data.

The use and processing of personal data provided by the user by FASTON-INDUSTRIES are lawful and authorized when FASTON-INDUSTRIES needs this information for the following reasons: response to information requests, platform management, e-commerce fulfillment, and contracts (such as sales and agreements), and, where applicable, for compliance with legal obligations arising from the European Union or a Member State. FASTON-INDUSTRIES will take the necessary actions to ensure that the personal data collected, processed, and stored are processed lawfully, fairly, and transparently, and comply with the obligations to which data controllers are subject. Additionally, as long as the user is a customer of FASTON-INDUSTRIES, the latter is entitled to use the user's personal data to send them information about offers, promotions, products, services, periodic communications, and campaigns that it believes may be of interest to them based on the products and services purchased or chosen in the past. However, the user has the right to revoke their consent to such processing at any time. In all other cases, except those described above, FASTON-INDUSTRIES will always ask for the user's consent before processing their data. Consent must be given freely, specifically, informed, and unequivocal. The user has the right to revoke their consent at any time, even though this will not have retroactive effect.

Disclosure of data: as the CONTROLLER, FASTON-INDUSTRIES guarantees that it will never disclose the user's personal data, except where it has obtained specific, informed, and unequivocal consent or is required by law to disclose them (for example, disclosure for tax purposes or if necessary to enter into a contract).

As a data subject, the user has the following rights:

  1. The right to withdraw their consent at any time.
  2. The right to access their personal data and rectify them if they are incorrect, the right to data portability and erasure, and the right to restrict or object to the processing of their data.
  3. The right to lodge a complaint with the supervisory authority if they believe that their personal data have not been processed in accordance with the applicable regulations. However, the user is encouraged to contact FASTON-INDUSTRIES so that it can attempt to resolve the user's issue before the user lodges a complaint.

Obligatory and Optional Information Provided by Users

By selecting the checkboxes and filling in the fields marked with an asterisk (*) in the contact form and downloadable forms, the user consents freely, specifically, and unequivocally to the use of their personal data by the provider to fulfill their request. Checkboxes and fields without an asterisk are optional. The user guarantees that the provided data are truthful and accurate and agrees to notify FASTON-INDUSTRIES of any changes.

All fields on the website marked with an asterisk (*) are mandatory because such information is necessary to provide the user with the best possible service. If the user does not provide the requested information to FASTON-INDUSTRIES, the latter cannot guarantee that the information and services provided will fully meet their needs.

Security measures

In accordance with the laws governing the protection of personal data, the CONTROLLER complies with the conditions regarding the processing of personal data under the applicable GDPR conditions for data CONTROLLERS, particularly the principles outlined in Article 5 of the GDPR. This article establishes that personal data must be processed lawfully, fairly, and transparently towards the data subject and must be adequate, relevant, and limited to what is necessary for the purposes for which they are processed.

As a CONTROLLER, FASTON-INDUSTRIES also ensures that it has adopted appropriate technical and organizational measures necessary to implement the security measures defined by the GDPR to protect the rights and freedoms of the data subject, and has provided all its users with the necessary information to exercise such rights and faculties.